Case Study: The Children’s Home Society Strategic Plan
The Client
Children’s Home Society (CHS), one of Florida’s oldestprivate nonprofit organizations, provides services tochildren and families. These social services are aimed atbuilding communities, protecting children at risk of abuse,neglect or abandonment, strengthening and stabilizingfamilies, helping young people break the cycle of abuseand neglect, and finding safe, loving homes for children.
The Need
Participatory processes involving all the key stakeholders have allowed Children’s Home Society to clearly articulate the “why” of their services and future direction. They have uncovered additional questions to be answered and deeper engagement that is needed over the next year. They will be incorporating a feasibility phase while exploring these questions and doing the due diligence necessary to ensure all stakeholders are aligned.
The Project
Design
- Kick-off call
- Co-designingproject
Research
- Launch survey
- Hold focus groups
Discovery
- Analyze and synthesize data gathered
Creation
- Conduct pre-retreat planning meetings
- Facilitate retreat
- Draft strategic plan
Launch
- Present and finalize strategic plan
- Revise and finalize materials
- Provide training
The Result
Participatory processes involving all the key stakeholders have allowed Children’s Home Society to clearly articulate the “why” of their services and future direction. They have uncovered additional questions to be answered and deeper engagement that is needed over the next year. They will be incorporating a feasibility phase while exploring these questions and doing the due diligence necessary to ensure all stakeholders are aligned.


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