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Step Off the Hamster Wheel! Measure Outcomes to Inspire Major Gifts

If you feel like you and your leadership team are on a never-ending fundraising hamster wheel – run, run, running to fill current year funding gaps, then starting all over again on Day 1 of the next fiscal year, chances are you are headed for burnout at full speed. How do you move your organization off the hamster wheel and set yourself apart from all the other organizations trying to do the same? Measure your outcomes to inspire major gifts!

Outcomes, or your impact, are among the strongest motivators that inspire major gift donors to invest in your mission. Importantly, outcomes are not outputs. Outputs are things you can count on your fingers (i.e. pounds of food distributed, number of counseling sessions provided, etc.). Think of outputs as measuring your organization’s rate of work.


An infographic illustrates the progression from "Outputs" to "Outcomes" in a program. At the top, a line drawing depicts a group of people collaborating. Below this, a large horizontal arrow points left and right, with six circular nodes along its length. Above the arrow, two overlapping circles are labeled: a yellow circle on the left for "Outputs" and a gray circle on the right for "Outcomes." Below the arrow, various icons and labels represent different types of data or appeals: Below "Outputs" (yellow circle):
A heart icon with "Warm/Fuzzy Appeals"
A speech bubble icon with "Anecdotal Examples"
A pie chart icon with "Descriptive Statistics"
A clipboard and pencil icon with "Stakeholder Surveys"
Below "Outcomes" (gray circle):
A building with a dollar sign icon with "Economic Impact"
An upward-trending bar graph icon with "Organizational ROI"
Two hands holding a dollar sign icon with "Customized ROI"
At the bottom of the image, there's a copyright notice: "Property of Sharity, Inc. All rights reserved. Copy with permission only."

Outcomes are the why behind your programs! They measure:

  • The lasting impact your outputs have on the community you serve, and
  • How much closer your outputs bring your organization to solving the challenge you are striving to address.

At the end of the day, major gift donors invest in outcomes rather than outputs.