Ruth Patrick Sharity Expert

Teri Yanovitch

Creating Culture/ Customer Service / Process Improvement

Teri Yanovitch has been on the frontline of the customer experience for more than three decades. A renowned speaker and leading authority in her space, Teri teaches clients to engrain service excellence into the organization’s fabric. Teri also is the author of the acclaimed “Unleashing Excellence – The Complete Guide to Ultimate Customer Service.

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